Shipping and Delivery
Last Updated: 7th March, 2025
At Natural Rasayan, we are committed to delivering your orders in a timely and efficient manner. Please read our shipping policy carefully to understand our delivery process.
1. Shipping Locations
We currently ship across India. International shipping is not available at the moment.
2. Processing Time
- Orders are processed within 2-3 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
3. Estimated Delivery Time
- Metro Cities: 3-5 business days
- Other Locations: 5-7 business days
- Remote Areas: 7-10 business days
(Delivery times may vary due to unforeseen circumstances such as weather, courier delays, or public holidays.)
4. Shipping Charges
- Standard Shipping: Free on orders above ₹999
- Orders below ₹999: A nominal shipping fee will be charged at checkout.
5. Order Tracking
Once your order is shipped, you will receive a tracking ID via email/SMS to monitor the shipment status.
6. Delivery Attempts & Undelivered Orders
- The courier will attempt delivery twice before returning the package.
- If undelivered, you may be responsible for additional reshipping charges.
7. Damaged or Missing Items
- If your order arrives damaged or incomplete, please contact us within 24 hours of delivery with video proof of package opening.
8. Contact Us
For any shipping-related queries, reach out to us at:
📧 Email: support@naturalrasayan.com
📞 Contact Us: Click Here
📍 Address: H. No. 93A, Chitlang, Mahendergarh, Haryana – 123034